Terms and Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions (“Terms”) govern your access to and use of this website.

By accessing or using the website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use the website.

In these Terms, “you” and “your” mean any person who accesses or uses the website, and “Solara Dermatology”, “we”, “us” and “our” mean Solara Dermatology.

2. Website Use and Medical Services

Accessing this website, submitting an online form, sending an email or requesting an appointment does not establish a doctor–patient relationship or constitute a medical consultation or the provision of medical advice.

A doctor–patient relationship arises only when an appropriately qualified practitioner provides clinical services to that person. Medical services are subject to separate clinical arrangements, including assessment, informed consent and applicable practice policies.

3. Appointment Requests and Emergencies

Submitting an appointment request does not confirm an appointment. An appointment is confirmed only when Solara Dermatology expressly provides confirmation.

Email, online forms and appointment requests may not be monitored continuously and must not be used to seek urgent medical assistance.

If you are experiencing a medical emergency, call Triple Zero (000) immediately or attend the nearest hospital emergency department.

4. Cookies and Privacy

This website may use cookies and similar technologies to operate the website, remember user preferences and analyse website use.

Further information about the technologies used, their purposes and available controls is set out in our Privacy Policy and any Cookie Notice. Where required, non-essential cookies will be used only after you have made the relevant selection through the website’s cookie controls.

Personal and health information submitted through this website will be handled in accordance with our Privacy Policy and any collection notice displayed when the information is requested.

5. Intellectual Property

Unless otherwise indicated, Solara Dermatology owns or is licensed to use the intellectual property rights in this website and its content.

You may access and use website content for your personal, non-commercial use. Except as permitted by these Terms or by law, you must not reproduce, modify, publish, distribute, communicate or commercially exploit website content without our prior written consent.

6. User Comments and Submitted Information

This website does not provide a facility for users to publish public comments or other user-generated content. Information submitted through private enquiry and appointment forms will be handled in accordance with our Privacy Policy and any collection notice presented with the relevant form.

7. Linking to This Website

You may link to this website provided that the link:

•     is lawful and not misleading;

•     does not imply sponsorship, endorsement or affiliation where none exists;

•     does not damage the reputation of Solara Dermatology or its practitioners;

•     does not frame or reproduce website content; and

•     does not use our name, logo or other branding in a manner that infringes our rights.

We may request the removal of any link that does not comply with these requirements.

8. Liability and Accuracy of Information

Although reasonable care is taken in preparing website content, medical knowledge, treatment options and clinical information may change over time. Solara Dermatology does not warrant that all content is complete, current or suitable for every individual’s circumstances.

Nothing in these Terms excludes, restricts or modifies any right, remedy, consumer guarantee or liability that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.

Subject to those non-excludable rights, and to the maximum extent permitted by law, Solara Dermatology excludes liability for loss arising from:

•     reliance on general website information without obtaining advice appropriate to your individual circumstances;

•     the use of, or inability to use, the website;

•     interruption, delay, errors or omissions affecting the website; or

•     access to or reliance on third-party websites or content.

Nothing in these Terms excludes or limits liability arising from medical services where that liability cannot lawfully be excluded or limited.

9. Governing Law

These Terms are governed by the laws of South Australia and the applicable laws of the Commonwealth of Australia.

Subject to any non-excludable rights concerning jurisdiction, the courts of South Australia have jurisdiction in relation to disputes arising from use of this website.